SESSION 5: How To Write To Your Colleagues, Subordinates, Superiors And Customers Effectively

1. Formal Email:

When you write an email to a person whom you never met before:

Typical structure of a formal email:

• Greeting:

Dear
Hello

• Self-Introduction:

My name is....; from...; I'm writing to....

• Content:

Describe what you want to do with the receiver of this email.

• Pre-conclusion:

Thank you for....

I appreciate....

• Signature:

Best Regards,
Kind Regards,
Warm Regards,
Faithfully,
Faithfully Yours,



Example:


Dear Mr. Peter,

My name is Sarah Brown, currently based in Vietnam. I'm a sale consultant at Bravo Software Company headquared in Vietnam. I'm writing to introduce you our new software products that may be of great benefit to your organization.

....

Thank you for your time and I look forward to hearing from you soon.

Best Regards,
Sarah Brown,
Sale Consultant
Bravo Software Company
97 Nguyen Cong Tru
District 1, Ho Chi Minh City
Vietnam
Tel: +84-8-914 2636
Fax: +84-8-914 3870
Email: sarah.brown@bravo.com
Website: www.bravo.com

2. Friendly Email:

• Greeting:

Hi

Hey

• Content:

In reply to...

In response to...

In following up of...

In regards to...

• Signature:

Cheers,

Thanks,

Thanks again,

Best Regards,

Kind Regards,

Warm Regards,

Regards,

With love,

Example:

Hi Peter,

Thank you for your reply.
....

Thank you for interest in our products and I look forward to hearing from you shortly.

Best Regards,
Sarah Brown,
Sale Consultant
Bravo Software Company
97 Nguyen Cong Tru,
District 1, Ho Chi Minh City
Vietnam
Tel: +84-8-914 2636
Fax: +84-8-914 3870
Email: sarah.brown@bravo.com
Website: http://www.bravo.com/

3. Music: Sincerely Yours by Sweet Sensation

Dear I write you this letter
To show you how much your love means to me
I wish we could be together
I need you in my life oh can't you see
You promised we would be together
But you still haven't answered my letter
Oh oh, I'm sincerely yours
The one my heart beats for, the one I adore
Oh oh, I'm sincerely yours
The love that you gave I've never felt before
Tears as I write you this letter
The pain in my heart boy has run so deep I
fear we won't be together
Without you my life feels so incomplete
You said our love will last forever
But you still haven't answered my letters
Oh oh, I'm sincerely yours
The love that you gave I've never felt before
Oh oh, I'm sincerely yours
The one my heart beats for, the one I adore
My precious love I just can't believe
The letters I send you don't recieve
You don't know how hard I try
Throw my pride aside and I can't deny
Cause every night I write without fail
And your --- missed my mail
But if ever this letter should reach your door
You'll find inside sincerely yours
Now I know we'll be together, together baby
Cause you just answered my letter
Chorus